Q: Why would my organization need to perform a
readiness assessment?
A: A structured readiness assessment before you implement your new Healthcare Information System (HIS) can make the difference between a successful implementation and a barely adequate one. The assessment will define your processes and procedures within your clinical and financial areas that will be [...]

There have been oftentimes when I have been asked, “When our hospital information system vendor sold us our system, we were convinced the system would provide management with the type of financial information that would allow for quality decision-making on cash flow, revenue, accounts receivable analysis, etc. Now, after implementation, we can’t get quality, meaningful [...]

Do you feel confident that you could restore data from the previous night’s backup? Here’s the situation: you flip the switch for overnight backup to begin. Everything is functioning as should be, all lights turn green that the backup has commenced. The next morning when files are checked for backup accuracy you [...]

Every hospital has made a considerable investment in its information technology. However, to ensure you are achieving the goals and purposes for which you obtained the system, you should perform an assessment of how the system is being utilized and to what degree all the capabilities of the system are being used. This [...]