I read more and more about patient customer service, patient satisfaction to maintain and attract patients and try and create loyalty to their particular hospital. In reading these varied articles I think about what the cost associated with doing this might be and I don’t think to many organizations have been able to assign a [...]

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If you’ve been attending the numerous seminars covering ARRA and HITECH stimulus money you know the vendors are trying to sell electronic health/medical records. And that is justifiably so. Without the technology there will be no way to achieve the meaningful use requirements. But the ultimate goal isn’t to have an EMR in every physician [...]

Physicians will be eager to use new healthcare information technology (HIT) in the hospital setting, provided they feel that the organization understands their needs. After organizing a doctor run information systems committee during the planning stages of new HIT initiatives, it is imperative to utilize the expertise of a medical informatics expert to perform a [...]