Q: How can I determine if my Disaster Recovery Plan is up-to-date and, most of all, still workable?
A: Everyone knows that having a well-documented Disaster Recovery Plan is a necessary part of doing business. But when was the last time you re-visited your plan, made sure that everything is still current with respect to [...]

Is your IT Help Desk a valued resource that maximizes the significance of your organization’s IT assets? Your Help Desk is an integral part of the IT Operation. It provides information and assistance to users throughout the organization as well as troubleshooting PC and Healthcare Information Systems issues.
A Help Desk has many responsibilities. [...]