Q: Where would pharmacy staff create a new RXM access group?
A: Pharmacy staff can create a new RXM access group by copying a current access group and edit via the RXM ACCESS GROUP Dicationary
If pharmacy staff wanted to edit a RXM group (i.e. Nursing) to default lookup by “generic,” where would that edit be made?
The [...]

Q: Physicians are afraid of EMR (Electronic Medical Record) project failure, so why should their practice go through the headache of integrating EMR now?
A: Murphy’s law states that if anything can go wrong, it will, and EMR integration is no stranger to this rule. However, project failure is certainly avoidable if the practice takes the [...]

Q: How can my organization determine the most important factors that will lead to our project’s success?
A: There are many reasons why organizations take on new projects. Maybe the project is undertaken to meet a strategic goal, due to legislative changes, to meet a specific business need, or to improve or [...]

Q: I am concerned about the security of my facility, specifically, the security of core and third-party infrastructure devices. I hear stories on a weekly basis about “critical vulnerabilities” but I never know if I am affected, or if my potential vulnerabilities are being fixed. What should I do?
A: Your concerns illustrate one [...]

Q: How can I ensure that my Help Desk is a true asset to my organization instead of a source of never-ending frustration?
A: Without a well-planned Help Desk, your organization can become people dependent instead of process dependent. With proper advance planning and implementation, your Help Desk will save time and increase efficiency in [...]

Q: Nursing Charges: Many of our nursing charges, such as PICC line, transfusion or Telemetry are currently on paper. Is it possible to handle these items electronically within MEDITECH?
A: One of the easiest ways to automate this type of charging is to build it into the Nursing Interventions as part of a CDS. [...]

Q: How can I get information from my IT system?
A: Most healthcare organizations are under utilizing their primary IT system because they are not getting the reports they need to do their job. Because systems come with a basic set of (”canned”) reports, they try to use them, yet find them inadequate and incomplete. [...]

Q: Can Patient Financial Services’ collection agency comments be streamlined to eliminate human intervention when posting to patient’s accounts?
A: MEDITECH can streamline posting collection agencies’ patient accounting comments with the setup of MIS inbox/outbox interfacing. Obtain specifications per MEDITECH’s requirements, and work diligently with collection agency to setup and streamline interfacing process. Once [...]

Q: Most physicians don’t understand the technology world, so how do physicians who view technology as something that is foreign to them even begin to understand which EMR/HIT vendor to choose?
A: It is important to choose an EMR/HIT vendor that caters to the needs of their practice, as different vendors offer slightly different things. It’s [...]

Q: How do we implement centralized scheduling?
A: One of the first decisions to make is: Will all departmental schedulers move into a central location? While for some facilities, this is an option, typically, space constraints prevent this. If the schedulers will stay in their home department, then they must all be utilizing [...]