Q:How does my clinical practice get the best price for EMR?
A:When you receive a proposal for new EMR, be sure to look at license fees, service fees, interface fees, and all other aspects of the proposal. Although the cost for EMR may appear competitive, there are often hidden costs in these sections. Most vendors have [...]

Q: How can I be sure we are getting the highest payback from our investments in IT?
A: Unfortunately, a five- or seven-year Strategic IT Plan is rarely used in many healthcare organizations, and if one exists, everyone should be using at a minimum a three-year rolling Plan to ensure IT investments are being made in a fashion that [...]

Q: How can my organization’s IT System assist in managing our denials?
A: By obtaining periodic computer generated reports showing your monthly denial rate and your monthly denial recovery rate. If your denials exceed 18% or your denial recovery rate is less than 80%, more effort should be spent on preventing and working denials.
Bruce Jacbos
Director, Financial [...]