Q: Why would my organization need to perform a
readiness assessment?
A: A structured readiness assessment before you implement your new Healthcare Information System (HIS) can make the difference between a successful implementation and a barely adequate one. The assessment will define your processes and procedures within your clinical and financial areas that will be [...]

Q: How can my organization’s IT System assist in managing our denials?
A: By obtaining periodic computer generated reports showing your monthly denial rate and your monthly denial recovery rate. If your denials exceed 18% or your denial recovery rate is less than 80%, more effort should be spent on preventing and working denials.
Bruce Jacbos
Director, Financial [...]

Q: Since physicians don’t like change and are not often interested in changing the way they practice, why should they purchase electronic medical records (EMR) for their group practice?
A: Physicians interested in EMR for their practice should not view this as an all or nothing shift in the way they will practice medicine. MDs should [...]