Q: Where would pharmacy staff create a new RXM access group?
A: Pharmacy staff can create a new RXM access group by copying a current access group and edit via the RXM ACCESS GROUP Dicationary
If pharmacy staff wanted to edit a RXM group (i.e. Nursing) to default lookup by “generic,” where would that edit be made?
The [...]

Q: Physicians are afraid of EMR (Electronic Medical Record) project failure, so why should their practice go through the headache of integrating EMR now?
A: Murphy’s law states that if anything can go wrong, it will, and EMR integration is no stranger to this rule. However, project failure is certainly avoidable if the practice takes the [...]

Q: How can my organization determine the most important factors that will lead to our project’s success?
A: There are many reasons why organizations take on new projects. Maybe the project is undertaken to meet a strategic goal, due to legislative changes, to meet a specific business need, or to improve or [...]

Q: I am concerned about the security of my facility, specifically, the security of core and third-party infrastructure devices. I hear stories on a weekly basis about “critical vulnerabilities” but I never know if I am affected, or if my potential vulnerabilities are being fixed. What should I do?
A: Your concerns illustrate one [...]

Q: How can I ensure that my Help Desk is a true asset to my organization instead of a source of never-ending frustration?
A: Without a well-planned Help Desk, your organization can become people dependent instead of process dependent. With proper advance planning and implementation, your Help Desk will save time and increase efficiency in [...]

Q: Nursing Charges: Many of our nursing charges, such as PICC line, transfusion or Telemetry are currently on paper. Is it possible to handle these items electronically within MEDITECH?
A: One of the easiest ways to automate this type of charging is to build it into the Nursing Interventions as part of a CDS. [...]

Q: How can I get information from my IT system?
A: Most healthcare organizations are under utilizing their primary IT system because they are not getting the reports they need to do their job. Because systems come with a basic set of (”canned”) reports, they try to use them, yet find them inadequate and incomplete. [...]

Q: I keep hearing about health information exchange (HIE) and RHIO Regional Healthcare Information Exchange. Aren’t these the same things?
A: A very good question and one that if you ask different people you will get different answers. An HIE is simply that, an exchange. An HIE is simply moving information electronically between healthcare providers – [...]

Q: How do we implement centralized scheduling?
A: One of the first decisions to make is: Will all departmental schedulers move into a central location? While for some facilities, this is an option, typically, space constraints prevent this. If the schedulers will stay in their home department, then they must all be utilizing [...]

Q: How can I be sure we are getting the highest payback from our investments in IT?
A: Unfortunately, a five- or seven-year Strategic IT Plan is rarely used in many healthcare organizations, and if one exists, everyone should be using at a minimum a three-year rolling Plan to ensure IT investments are being made in a fashion that [...]