Q: How can my organization’s IT System assist in managing our denials?
A: By obtaining periodic computer generated reports showing your monthly denial rate and your monthly denial recovery rate. If your denials exceed 18% or your denial recovery rate is less than 80%, more effort should be spent on preventing and working denials.
Bruce Jacbos
Director, Financial [...]

I often ask my clients “Are you in Denial about your Denials” whereby the following questions are asked:
* Are you maximizing your commercial and managed care recovery?
* Do you track Denials by payor and the Reasons for Denials?
* Do you know what your Denial Rate is?
* Do you know what your [...]