Q: Can Patient Financial Services’ collection agency comments be streamlined to eliminate human intervention when posting to patient’s accounts?
A: MEDITECH can streamline posting collection agencies’ patient accounting comments with the setup of MIS inbox/outbox interfacing. Obtain specifications per MEDITECH’s requirements, and work diligently with collection agency to setup and streamline interfacing process. Once [...]

Q: How can I be sure we are getting the highest payback from our investments in IT?
A: Unfortunately, a five- or seven-year Strategic IT Plan is rarely used in many healthcare organizations, and if one exists, everyone should be using at a minimum a three-year rolling Plan to ensure IT investments are being made in a fashion that [...]

This is the question on many hospitals minds. For in 2010, the Joint Commission has significantly shortened the list of National Patient Safety Goals (NPSGs). The number has been reduced from 20 in 2009 to 11 in 2010. Regardless, it would be most efficient and effective if your hospital’s HCIS can address [...]

I read stories about IT-related incidents which happen all over the world, and each time I see that there is a tremendous amount of practical knowledge which can be gained from other people’s mistakes, disasters, etc. This report comes from the “some people never learn” department, where we heard about the largest bank in [...]